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Large established companies cannot meaningfully change their UI without alienating all of their legacy customers.
by ldjkfkdsjnv 3y ago
Large established companies cannot meaningfully change their UI without alienating all of their legacy customers.
- DDayMace 3y agoIt seems like if the company did a bunch of A/B testing on a wide range of customers, they could figure out if such legacy customers were truly satisfied with the existing product, or perhaps prefer the new UI.