People say a lot of bad things about the IRS, but my wife and I have had to call them a couple of times and the representatives are incredibly helpful and try r

People say a lot of bad things about the IRS, but my wife and I have had to call them a couple of times and the representatives are incredibly helpful and try really hard to solve the problems we've brought them. The only complaint I have is that last year and the year before the IRS did not have enough representatives to staff the phone lines to have short queue times, so each call to the IRS took several hours to complete. So I was really excited to see the IRS get more funding this year. I believe they are trying to do the right thing but are often hampered by funding and by politics.