Apple, Microsoft, et al.: "OK, since we don't want to pay money for any form of useful online technical support for our products (and customers will never pay

Apple, Microsoft, et al.: "OK, since we don't want to pay money for any form of useful online technical support for our products (and customers will never pay for any kind of support), let's create an 'official' web site where unqualified and unhelpful idiots from the internet are incentivized to post useless and patronizing non-answers to the problems customers encounter when they use our often poorly-designed and defective products."