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It's a shame to see Glassdoor implode, because it actually serves an important social function as a public repository of mismanagement stories, as told by emplo
by setgree 3y ago
It's a shame to see Glassdoor implode, because it actually serves an important social function as a public repository of mismanagement stories, as told by employees.
In a previous company, we outsourced some work to a content marketing firm, and what we got back was so abysmal that I felt compelled to investigate (as Pam Poovey says on Archer, "it's like sour milk. You just gotta take a whiff"). On Glassdoor we found answers:
> As many other reviews have pointed out, [agency] is currently in a death spiral. Morale is extremely low. Burnout is the norm. Employees have been leaving in droves. And customer churn is at an all-time high. The root cause for all of the above? An incompetent and inexperienced leadership team
> The only way to save this sinking ship is to fire the entire leadership team and start over
> an absolute textbook of mismanagement – in my time the company went from being in a position of imperious advantage through the COVID period to being in an absolute death spiral now. The company is awash in cynicism at every level. Shocking rates of pay compared to market averages. No-clue leadership team rinsing the company for massive salaries and reciting Monty Python bits during All-Hands despite catastrophic staff churn and client churn
RIP for a piece of the old internet where people spilled the beans like we used to on Xanga
- pjc50 3y ago> actually serves an important social function as a public repository of mismanagement stories, as told by employees That's what made it great, and also painted a colossal target on it. There was no way something like that could survive being mainstream for long.
- flanked-evergl 3y agoHow so?
- nickfromseattle 3y agoI think I know which company, because I read the Glass Door reviews after they imploded. We're in the same space. What I've learned is that every word of content is a liability to mess something up. Spelling, grammar, and punctuation are table stakes. I'm talking about voice / messaging / positioning / product knowledge / industry knowledge / etc. Not only do you need to attract talented creatives, you need to enable them to care as much as they cared on day 1, in year 2. Creating this kind of culture is really, really hard. Especially for business people managing creatives. We've managed to avoid the problems this company had, but it wasn't intuitive, and it required doing things most companies in this space don't see, can't do, or won't do.