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The problem with free stuff is the lack of support. If I mess something up and my site crashes after hitting the HN front page, I want someone to throw money at
by sgdesign 14y ago
The problem with free stuff is the lack of support. If I mess something up and my site crashes after hitting the HN front page, I want someone to throw money at until things work again.
- prplhaz4 14y agoThat is likely where the introduction of pricing plans comes in. Redhat is still in business (ie, making money) because they support the enterprise usage of their products, and do it well.
- thefotios 14y agoWhile OpenShift doesn't have a paid support model per say, there is a very active community (which includes developers constantly monitoring forums, IRC, and Bugzilla, as well as Twitter). Chances are, if you hit a problem, you'll have a bunch of people jumping on it very quickly. There forums are here: https://openshift.redhat.com/community/ https://openshift.redhat.com/community/ as well as a very active IRC channel (#openshift on FreeNode)
- sabat 14y agoI want someone to throw money at until things work In that case, although you can certainly pay for support (as others have pointed out)—but you're probably not the intended audience for this service.
- TheSteve0 14y agoActually you are the intended audience. We are keenly aware that people want this capability. The free tier won't have this built in, but the other tiers will.