5 ms·
Going through auth by clicking on Google Sign in to be met with "Please sign up with you work email" is pretty poor CX.
by xs83 3y ago
Going through auth by clicking on Google Sign in to be met with "Please sign up with you work email" is pretty poor CX.
- noleary 3y agoThanks for letting us know; we can probably improve that message. However, for context, we neither offer self-service onboarding nor a free tier. As someone who finds even guided tutorials annoying, I appreciate that a hands-on sale and implementation isn't right for everyone, but we're confident that's the right approach for our business.
- neeleshs 3y agoAgreed.For this market segment, it is indeed the right approach.