It is inconsistent. It locked my account as well, but then, many years later, sent me a magic link to sign in --I ignored it for a very long time, but then one

It is inconsistent. It locked my account as well, but then, many years later, sent me a magic link to sign in --I ignored it for a very long time, but then one day I needed to get some info and tried the link and it worked. So, yeah, that company, it's very inconsistent.