> SO needs to refocus on user stories and pain points. It did, massively, but ended up alienating a lot of loyal, hard working volunteers in the process, becau

> SO needs to refocus on user stories and pain points. It did, massively, but ended up alienating a lot of loyal, hard working volunteers in the process, because actually a lot of first time interactions were good and patient, and only a few weren't, and SO talked as though they were all bad. And even then, they were mostly just brusque based on culture rather than actually bad. If you read some of the beginner questions that had no effort put into them, requiring a long patient conversation to tease out the detail, partway through which half the time the beginner would lose patience, say something rude and leave, and then post about toxicity on Reddit, you might also sympathise slightly more with mods and regulars who've dealt patiently with this sort of thing hundreds of times. Tl;dr: You can't be both a repository of useful, searchable reference content and a human-powered ChatGPT interface for beginners.