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> We think the way you win in CRM in 2024 is by keeping the flexibility of SObjects, and then tacking on modern UX. That first part takes engineering discipline
by mushufasa 3y ago
> We think the way you win in CRM in 2024 is by keeping the flexibility of SObjects, and then tacking on modern UX. That first part takes engineering discipline, but the second part is much easier than Salesforce had it 25 years ago. Just about every part of a modern SaaS product has dozens of vendors that do most of the work for you.
It sounds like your business strategy is 'remove legacy code.' I don't hear anything about how you will address network effects or inertia, or which niche user are you solving a problem for.
Good luck.
- ucarion 3y agoThe plan for winning is: slowly at first, then suddenly. We'll start with smaller businesses transitioning between CRMs, and grow with them. Number one goal is to never give customers a reason to churn.
- mushufasa 3y agoWhy would a smaller business choose you? Over: hubspot, Zoho, Monday, salesforce, and industry-specific CRMs?