Maybe it's a personal problem, but I struggle to communicate and investigate at the same time. I'm fine task switching, but it's one or the other. I've been o

Maybe it's a personal problem, but I struggle to communicate and investigate at the same time. I'm fine task switching, but it's one or the other. I've been on numerous incidents where an anxious manager is asking for constant updates, ensuring no work is getting done. My favorite is when they ask engineers to stop investigating in order to send a status update to the wider organization. I don't know, how about maybe the person whose sole role on the call is to manage communication, maybe that person could send the update. But I digress. Communication is important, but it's not free. Seek balance.