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If you have a system with low turnover of staff then intuitive is not the goal. The goal is to efficiently transfer information with additional steps in a comm
by alexpotato 3y ago
If you have a system with low turnover of staff then intuitive is not the goal.
The goal is to efficiently transfer information with additional steps in a common language.
A similar example is the hand signals from the old trading exchange floors [1]. The point wasn't for it to be easy to learn. The point was to make it easy to transfer visual information across a very loud and boisterous place. Plus, you had to do it with both people you knew well and people you may never have worked with before.
1 - https://archive.nytimes.com/www.nytimes.com/interactive/2008/04/07/opinion/20080407_TRADING_GRAPHIC.html#step1 https://archive.nytimes.com/www.nytimes.com/interactive/2008...
- TheGRS 3y agoWe're talking about Waffle House staff here so I'd be surprised if the turnover was low.