Yes this is pretty standard you just check out the email account of john@xyz... from your gmail account. and when answering you can select the from: field. Ch

Yes this is pretty standard you just check out the email account of john@xyz... from your gmail account. and when answering you can select the from: field. Check this link: https://support.google.com/mail/bin/answer.py?hl=en&answer=22370&topic=1669030&path=1668953-1668950&ctx=leftnav https://support.google.com/mail/bin/answer.py?hl=en&answ... But If I were answering customers emails I would use https://www.helpscout.net https://www.helpscout.net It looks pretty cool (I'm not affiliated with the company juest think their product looks very interesting)