TBH, that's still better than most of my interactions with customer support when I tried to report bugs. In most cases, they just don't have a script for this a

TBH, that's still better than most of my interactions with customer support when I tried to report bugs. In most cases, they just don't have a script for this and have no idea what to do about it, even if I manage to convince them it's the app that's wrong, not me.