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It's incorrect to assume that a customer should be happy being compensated for minutes at the same hourly wage the store would have paid a dedicated cashier ove
by mindslight 3y ago
It's incorrect to assume that a customer should be happy being compensated for minutes at the same hourly wage the store would have paid a dedicated cashier over the course of a whole day. Rather for on-demand piecemeal work done by a more skilled generalist, a much higher rate is appropriate. In addition to a minimum call out time, of course.
Personally I just avoid self checkout unless I only have one or two items and the lines are bad. But even then it's not often worth getting annoyed by the sluggish hyperprescriptive workflows.
- AlchemistCamp 3y agoUsually full-time jobs are paid a better rate than on-demand piecemeal work done by generalists.