3 ms·

You're absolutely right, the excuse is unacceptable. Also unacceptable is requiring customers to do the job of an employee. The two are not mutually exclusive

• edgineer 3y ago
  I've never seen a Target store require people to self checkout.
  • sickofparadox 3y ago
    Most I've been to in the past few years staff so sparsely that they have one maybe two staffed checkouts, even at peak "grab stuff on the way home from work" times. So your choice is to wait in that line for the single checkout, or the self checkout line for the 6-10 self checkout stations.
• gruez 3y ago
  >Also unacceptable is requiring customers to do the job of an employee. That's entirely subjective though. Around a century ago, Piggly Wiggly introduced the supermarket shopping experience as we know it today (ie. the shopper was responsible for picking items off the shelves, rather than having a clerk do it). I'm sure back then you could make the same argument that "unacceptable is requiring customers to do the job of an employee".
• BugsJustFindMe 3y ago
  > Also unacceptable is requiring customers to do the job of an employee. A grocery store is a store that takes money in exchange for groceries, not a store that takes money in exchange for poking buttons nor a store that takes money in exchange for putting things into bags. There's nothing inherently "job of an employee" about any button poking or bagging peripheral to trading payment for goods.