Every project should work on triage of both patches and bugs to make it as friendly as possible. It's the point where you can stop being simply a user and make

Every project should work on triage of both patches and bugs to make it as friendly as possible. It's the point where you can stop being simply a user and make a contribution, but it's also where you can have one bad experience and never try again. Some projects both big and small do a very bad job of this. When I see Linus' comments I understand where he's coming from, but I also feel he's a bad gatekeeper with these interactions.