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I agree with the previous poster. If there’s one thing Silicon Valley has taught us, it’s the danger of allowing a tech firm to control the customer interface f
by matthewdgreen 3y ago
I agree with the previous poster. If there’s one thing Silicon Valley has taught us, it’s the danger of allowing a tech firm to control the customer interface for your business: whether that’s taxi scheduling, food delivery, search, or automotive UX. Everything will go beautifully until lock-in is achieved, at which point the business switches to revenue maximization. I don’t know exactly what that will look like in the automotive world, but I suspect customers will pay for it in the end.