I've been at software companies where similar usability issues commonly came up because they weren't treated as a priority. Based on my experience, this feels l

I've been at software companies where similar usability issues commonly came up because they weren't treated as a priority. Based on my experience, this feels like a lack of user-oriented testing/qa more than a lack of hardware consideration. That being said, I know the testing cycle is way more tedious to actually do with devices, so it makes sense corners get cut. It's so much easier to send QA a URL than a custom flashed device.