> Is this something the folks at Microsoft or Slack are actually saying "this is how our product is intended to be used"... What those folks have to say on the

> Is this something the folks at Microsoft or Slack are actually saying "this is how our product is intended to be used"... What those folks have to say on the topic is pretty irrelevant. What is relevant is how specific people (or groups of people) are using these text-based-communication tools. > I ask because approximately 0% of the people I've met have ever used Teams/Slack/etc. as email I've been working at a largeish company with employees all over the globe. It's very common for its employees to have to get information from someone who will be reporting to work 4->16 hours after the information requestor has clocked out for the day. Phrasing requests for information "as email" is one of the most (if not the most) correct ways to structure these requests. When RTT for a reply is measured in hours rather than minutes, you tend to pack a bunch of useful information in to your request. (As an added bonus, future searchers often only have to read one or two messages to understand what was being sought and and why, and whether or not it was found.)