4 ms·
sort of; the idea of having a phone and 'instant message' to always grab attention is ridiculous; text-chat all the same to me; if i have an emergency, blow me
by out-of-ideas 3y ago
sort of; the idea of having a phone and 'instant message' to always grab attention is ridiculous; text-chat all the same to me; if i have an emergency, blow me up with an audible alert ( a call of some sort, a mention with particular rules in place to not get over-mentioned ).
Email is crap-tier for internal communications IMO in that companies have 1 email for folks and it allows external entities to spam users (even if its internal spam). internal communication should be separated from external communication, this will help lower the phishing attack surface.
i'd argue people should treat "IM" like emails; get a response eventually; if you want immediate attention, schedule a calendar/meeting with somebody.
The biggest problem i see with chat-software is the attention-grabbing-notifications; silence all that stuff, and check on IM's every hour or so - set it up so that @mentions _might_ notify you in select channels.
I find it sad when doing a paired programing session, on a scheduled-meeting, that folks get _so_ distracted by the pings, popups, ect of notifications for queries that are not urgent. They need to practice 1) patience and 2) diligence in responding to things they've been directly mentioned or have knowledge about