Until carriers are hit with substantial penalties, this will continue. T-Mobile allowed a SIM swap at a retail store on my line, which I noticed in real-time. C

Until carriers are hit with substantial penalties, this will continue. T-Mobile allowed a SIM swap at a retail store on my line, which I noticed in real-time. Corporate couldn’t have cared less, even though I had all the names and location and detail from the store after I investigated myself. Worst part? They send a text saying, in effect, “we’re chabeing your SIM in 15 minutes unless you call us” This is AFTER their supposed security improvements, but then again so are the two other hacks where customer data was leaked. Don’t use SMS 2FA and set the most obnoxious ringtone for your carrier’s short codes. Take the most defensive approach to being a cell customer because the carriers won’t save you.