In an ideal world, yes, but we live in a world where making the spreadsheet number go up is the ultimate goal for a lot of people, especially if it's your own p

In an ideal world, yes, but we live in a world where making the spreadsheet number go up is the ultimate goal for a lot of people, especially if it's your own personal spreadsheet. For these kinds of people, customers with wishes and demands are often an inconvenience that stands in their way.