The McDonald's machines ARE unique and supposedly superior. They can sterilize the feed liquid without removing it from the machine. Nominally, this is far mo

The McDonald's machines ARE unique and supposedly superior. They can sterilize the feed liquid without removing it from the machine. Nominally, this is far more idiot proof than other machines which are dependent upon underpaid fast food staff cleaning the machine correctly every single night. The problem is that Taylor didn't allocate enough development funding because the sales volumes are low and consequently they produced an unreliable machine. Even worse, Taylor gets to double dip by being the only people allowed to repair the unreliable machine. McDonald's only cares in that the machine doesn't give customers food poisoning--for them, mission accomplished. Taylor only sees positive cashflow from repair and consequently has zero incentive to improve the machine--mission accomplished. The fact that the franchisees get shafted isn't on the radar.