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AFAIK, the primary objective of pilots when talking to passengers in situations like this is not to be 100% honest, but to avoid a panic. In this particular ins
by lqet 3y ago
AFAIK, the primary objective of pilots when talking to passengers in situations like this is not to be 100% honest, but to avoid a panic. In this particular instance, he might also have tried to protect the flight attendant or avoid personal/company embarrassment. Although as a passenger, "I was accidentally pushed against the controls" would comfort me much, much more than "the controls of the entire aircraft suddenly went black and we have no idea why".
- vient 3y agoGuess the real reason may also provoke anger in some passengers. You can argue with attendants if you know that crew did it, you can't really argue with a plane or forces of nature. For those passengers providing fake reason would ensure a safe flight.