What does the ISP have that can cause 9 hours worth of outages throughout the year They have the real world -- ice storms, trees blown down by wind storms, pow

What does the ISP have that can cause 9 hours worth of outages throughout the year They have the real world -- ice storms, trees blown down by wind storms, power outages, backhoe outages, etc. A tree took out internet in my neighborhood for 2 days, others had longer outages since it was a big storm and it took a while to repair.