What I saw first hand: when someone really good is trying to help others there are usually 2 ways this can happen: - they try their best, they need help, they

What I saw first hand: when someone really good is trying to help others there are usually 2 ways this can happen: - they try their best, they need help, they ask for help, they get it - they don't put any effort, they go to the expert with the most idiotic questions waiting for solutions to be served. The expert runs out of patience, becomes grumpy with these people So the experts are not jerks. They are short on patience with super-lazy, super-incompetent people that waste their time.