Letting owners repair their own devices is great and should align well with existing warranties for tech stuff. The other day, a volume button on my bluetooth

Letting owners repair their own devices is great and should align well with existing warranties for tech stuff. The other day, a volume button on my bluetooth speaker stopped working and I could tell it was damaged so I opened it up and found the circuit board supporting the button was snapped. When I initially approached the manufacturer for a warranty, they declined because they assumed I had taken the device to a non-approved repair shop, which would void the warranty. When I explained, no I'm the owner (here's the receipt), and I opened it up to check for damage, then they fulfilled the warranty no problem.