> Recently I contacted Glassdoor for an account-related issue. This led to them sending me email that I had to respond to. Big mistake. So he put in a support

> Recently I contacted Glassdoor for an account-related issue. This led to them sending me email that I had to respond to. Big mistake. So he put in a support request, likely via his account; they sent him an e-mail about it, likely to his Glassdoor account's e-mail. He replied from that e-mail address with his full name in the From: field, as most people do, and now they could link his full name with his e-mail address, and update his profile.