We got my spouse’s full medical records from Kaiser (HMO) when we moved to another area and changed our insurance. We brought them on a CD into the doctor’s off

We got my spouse’s full medical records from Kaiser (HMO) when we moved to another area and changed our insurance. We brought them on a CD into the doctor’s office expecting they’d just dump them into their system in case the doctor ever wanted to check the history for something in the future (e.g. by searching for the name of a condition or medicine, etc). Nope. They literally just printed all 300+ pages and handed it to the doctor. Doc took one look at it and was like, “LOL I’m not reading that” and tossed it. There was no point in even giving them the data because they couldn’t simply store it electronically for reference.