3 ms·
> Low trust societies try to think through all the ways people are going to screw you over and try to stay one step ahead. Merchandise is all behind lock-and-ke
by mcphage 3y ago
> Low trust societies try to think through all the ways people are going to screw you over and try to stay one step ahead. Merchandise is all behind lock-and-key. Cameras/tech track every product through the store to make sure its paid for. Etc.
A lot of these retailers also replaced cashiers with self-checkout machines and reduced the number of staff in-store. Both of these moves seem to reflect a high trust society. I'm not sure a company could claim both "we're unable to trust the customers anymore" and "we're making it so people shop at our store without encountering a single employee".