3 ms·

If you’re paying the cleaning fee anyway, why would you do any of that stuff?

by sneak 3y ago

bongodongobob 3y ago
Because they'll charge you for it and ding your rating.
loeg 3y ago
The hosts could leave you a bad review which can make it harder to book in the future.
- AlexandrB 3y ago
  I love how we went from "the customer is always right" to this. /s
- dawnerd 3y ago
  With instant booking isn't that pretty much pointless now? I'd rather have a low rating than be scammed.
mholt 3y ago
Because hosts can leave bad reviews of guests. This happened to us once when we were new to Airbnb, we had that exact thought: "We paid a cleaning fee, we're pretty tidy anyway let's just let them do their job." But we got a bad review and now almost every place we book, I get a phone call asking about the bad review and I have to explain... "We paid a cleaning fee, we're already very tidy people, and we were stressed and rushed getting our family with young kids out the door on time. The mess they're complaining about was probably 5 minutes of sweeping, but now we are even more meticulous when checking out."
tgsovlerkhgsel 3y ago
Have you watched Black Mirror's "Nosedive"? There is a rating system for guests, and losing "social credit" will make using the platform harder. This implied threat makes people "behave", with both benefits (the worst actors will be filtered out and can't repeatedly impose the cost of their actions on society) and drawbacks (feeling pressured to always give 120%, fear of bad ratings, getting excluded through no fault of your own if you just get unlucky).
groggo 3y ago
Most of those things are pretty common courtesy... The cleaning fee is for deeper stuff like vacuuming, scrubbing the sink, toilets, etc... And yeah I think it also captures the one-time effort of the "turnover", where the host has to do the laundry, remake the beds, and a bunch of small things you might not notice. I also hated it when the cleaning fee wasn't added until the end, which was very bait-and-switch-y. But as long as it's upfront it's ok. It would be nice if more hosts just offered rooms though. If you don't think of it as a hotel, then it doesn't need that deep clean and doesn't need the cleaning fee. I just want a quick place to crash for a night sometimes...

If you’re paying the cleaning fee anyway, why would you do any of that stuff?

by sneak 3y ago

If you’re paying the cleaning fee anyway, why would you do any of that stuff?

bongodongobob 3y ago

Because they'll charge you for it and ding your rating.

loeg 3y ago

The hosts could leave you a bad review which can make it harder to book in the future.

AlexandrB 3y ago
I love how we went from "the customer is always right" to this. /s
dawnerd 3y ago
With instant booking isn't that pretty much pointless now? I'd rather have a low rating than be scammed.

mholt 3y ago

Because hosts can leave bad reviews of guests. This happened to us once when we were new to Airbnb, we had that exact thought: "We paid a cleaning fee, we're pretty tidy anyway let's just let them do their job." But we got a bad review and now almost every place we book, I get a phone call asking about the bad review and I have to explain... "We paid a cleaning fee, we're already very tidy people, and we were stressed and rushed getting our family with young kids out the door on time. The mess they're complaining about was probably 5 minutes of sweeping, but now we are even more meticulous when checking out."

tgsovlerkhgsel 3y ago

Have you watched Black Mirror's "Nosedive"? There is a rating system for guests, and losing "social credit" will make using the platform harder. This implied threat makes people "behave", with both benefits (the worst actors will be filtered out and can't repeatedly impose the cost of their actions on society) and drawbacks (feeling pressured to always give 120%, fear of bad ratings, getting excluded through no fault of your own if you just get unlucky).

groggo 3y ago

Most of those things are pretty common courtesy... The cleaning fee is for deeper stuff like vacuuming, scrubbing the sink, toilets, etc... And yeah I think it also captures the one-time effort of the "turnover", where the host has to do the laundry, remake the beds, and a bunch of small things you might not notice. I also hated it when the cleaning fee wasn't added until the end, which was very bait-and-switch-y. But as long as it's upfront it's ok. It would be nice if more hosts just offered rooms though. If you don't think of it as a hotel, then it doesn't need that deep clean and doesn't need the cleaning fee. I just want a quick place to crash for a night sometimes...