I think we need to apply a part of the concept of "Human Rights" to corporate as well, namely due process. Law is always evolving and this is one of these case

I think we need to apply a part of the concept of "Human Rights" to corporate as well, namely due process. Law is always evolving and this is one of these cases. One of the human rights is the right to a hearing. If the world is able to force corporate to give the right to a hearing to their customers, many of these problems will probably go away. It's cheap for corporate not to provide a hearing but potentially disastrous for affected customers.