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I’ve been saying for years, the only reason these kinds of online businesses are viable is because they are foregoing all the “human” services that they should
by a_random_canuck 3y ago
I’ve been saying for years, the only reason these kinds of online businesses are viable is because they are foregoing all the “human” services that they should be providing, and they can get away with it just by hiding everything behind machines and automation.
Why hire an army of humans to investigate and deal with spam when you can just auto-ban anyone your shitty algorithm says is suspect? And the only way they can get any recourse is to make a shitstorm on social media.
Welcome to the future.
- _nalply 3y agoI think we need to apply a part of the concept of "Human Rights" to corporate as well, namely due process. Law is always evolving and this is one of these cases. One of the human rights is the right to a hearing. If the world is able to force corporate to give the right to a hearing to their customers, many of these problems will probably go away. It's cheap for corporate not to provide a hearing but potentially disastrous for affected customers.
- danlugo92 3y agoThese providers (Facebook, Instagram, whatever...) were already granted "immunity" under net neutrality acts, therefore they should serve everyone equally...