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Overuse of a warning, hoping to make everyone take everything seriously, can cause alert fatigue and be just as dangerous as underuse. If someone investigates
by Ukv 3y ago
Overuse of a warning, hoping to make everyone take everything seriously, can cause alert fatigue and be just as dangerous as underuse.
If someone investigates "millions of cars recalled" headlines/letters, believing it'll require action on their part (as the standard non-NHTSA meaning of "recall" suggests), only to repeatedly find issues like a font size fix that they already automatically received (and the manufacturer can see that they already received/acknowledged, but had to send the letter regardless) then they're likely to give less weight to the next recall.
- Retric 3y agoI've had multiple recalls handled by the dealer during normal service appointments without being aware of the issue. It's a normal part of car ownership, the only risk here is the number of software related recalls not their nature. OTA updates have theoretical upsides, but in practice result in worse software being released on day one. Unfortunately, this has meaningful safety consequences.