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This is bullshit. It's a ploy to further under-staff the screening area and even further discourage people from exercising their right to a manual screening pro
by kyboren 3y ago
This is bullshit. It's a ploy to further under-staff the screening area and even further discourage people from exercising their right to a manual screening procedure that does not involve a full-body scan.
I insist on a manual opt-out every time I fly, and I've noticed particularly in LAS that TSA seems intentionally to delay that screening process as an extrajudicial punishment and disincentive. It's outrageous and this intentional crippling of manual processes to which passengers are entitled needs to be checked, not expanded.
What TSA needs is proper oversight, better KPIs, and a cultural overhaul to stop treating passengers so terribly. TSA ought to provide an SLA commitment, consistently and openly report on their actual service level, reward managers who improve it, and fire/demote those managers who degrade it.
- BobaFloutist 3y ago>What TSA needs is proper oversight, better KPIs, and a cultural overhaul to stop treating passengers so terribly. TSA ought to provide an SLA commitment, consistently and openly report on their actual service level, reward managers who improve it, and fire/demote those managers who degrade it. I agree, we need to teach TSA to Scrum and we need to do it yesterday!
- nullc 3y ago> I insist on a manual opt-out every time I fly, and I've noticed particularly in LAS that TSA seems intentionally to delay that screening process as an extrajudicial punishment and disincentive. Make sure you put your bags through first before opting out.