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One of our employees decided to go to a random hospital ER room for a small cut on his finger. It only required a bandage, no stitches. The ER charged us $3,300
by BenFranklin100 3y ago
One of our employees decided to go to a random hospital ER room for a small cut on his finger. It only required a bandage, no stitches. The ER charged us $3,300. We are still fighting them.
- alistairSH 3y agoFighting the ER or the employee? Sounds like it could have been handled at a PCP or urgent care or with a bandage at home? Staffing a full trauma center is expensive, it should cost a lot to use it.
- BenFranklin100 3y agoFighting the ER. The employee screwed up and did not go to the urgent care per policy for minor cuts. Still, it’s bad optics to fight an employee.
- lotsofpulp 3y agoIt’s bad optics to employ someone who doesn’t know what emergency means.
- BenFranklin100 3y agoLol true.
- rqtwteye 3y agoThe system should not be that complex and full of traps. I rarely go to a doctor and when I have to go every few years I have no idea how things work and what to avoid.
- alistairSH 3y agoIt's not. ER - life or death (if you can drive yourself, it's probably not an emergency) Urgent Care - you have the flu, and your PCP isn't available; minor emergencies (but you can still drive yourself) PCP - flu, check-ups, whatever The balance billing and OON charges are separate issues from over-use of the ER.
- kelnos 3y agoYour simplistic description shows that you don't even know what you're talking about! The ER is for far more than life or death. A broken bone -- no matter how minor -- is a perfectly reasonable reason to visit the ER. Urgent care may work just as well, but there are many reasons why urgent care might not be a great option for people in their circumstances.
- BenFranklin100 3y agoER is definitely not appropriate for a small cut requiring only a band-aid.
- alistairSH 3y agoSure. I never said otherwise. There’s obviously some judgement, and some areas won’t have an option. Bit to claim it’s too confusing to figure out (as the prior post suggested) is completely hyperbolic as well.
- rqtwteye 3y agoIf the system was honest, then the ER would send people to the right place instead of charging them an arm and a leg for basically nothing.
- dylan604 3y agoyou're assuming that the employee had an urgent care center open available to them.
- BenFranklin100 3y agoNo assumption. The employee had several.