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I am forced to use tuxedo for work. The laptops are chronically unreliable, with random freezes, shutdowns and component failures on a daily basis, even though

by vilim 3y ago

I am forced to use tuxedo for work. The laptops are chronically unreliable, with random freezes, shutdowns and component failures on a daily basis, even though we have recommended Ubuntu LTS installations. Their software additions are quite amateurish and the support poor. System76 or Framework are probably a better bet.

gigatexal 3y ago
I’ve a decent all AMD 14 inch one for work from Tuxedo. The webcam and mic setup is horrible. But it’s light and capable. Still I’ll likely get a MacBook and run Asahi for my home laptop as the build quality is still the best in the industry.
- organsnyder 3y ago
  I have a Framework 13 personal laptop and a work-provided MacBook Pro. I'd put them at about the same level when it comes to build quality: the Framework doesn't feel quite as streamlined (it's still very sleek!), while the MacBook has developed a finicky USB-C port that can't be easily repaired. Both of those issues come down to the design tradeoffs the two companies have made. If you'd run Asahi anyways, seriously consider a Framework. You'll get much more for your money, and they have people on staff dedicated to providing a good Linux experience.
  - malermeister 3y ago
    How's the battery life compare?
    - organsnyder 3y ago
      I haven't used it on battery much, but the Framework definitely seems adequate. I have the AMD version, which is apparently much better than Intel. It's not going to compete with the M1 in my MacBook, but it's enough that I don't have to think about it.
    - hellcow 3y ago
      Not GP, but I also have a Framework 13 AMD and a MacBook Pro M2 for work. The battery life of the Framework is worse, but I still easily get 9+ hours with it. To me that’s plenty, so battery isn’t even something I think about anymore.
      - user_7832 3y ago
        Could you share if you have the ryzen 5 or 7 variant, and what OS you're running? I get closer to 6 hours on my FW13 (R7, Windows 10 LTSC).
        hellcow 3y ago
        I have the Ryzen 7 with NixOS unstable.
naruhodo 3y ago
Just to clarify: would you consider the unreliability to be solely the fault of the Tuxedo software? Or have you seen hardware issues?
me_jumper 3y ago
Had a Tuxedo a few years back. It would randomly get a black screen (backlight still on, just black pixels). Happens randomly and I've never seen anything in jurnalctl or similar logs. The case was slightly bent from factory (did wobble a bit when on a table) I sent it in and the "fixed" it (they didn't). I never was really happy with it and I was pretty expensive for what I could afford as a CS student (like 1100€).
diegoveralli 3y ago
My anecdote is a bit different, I got a Tuxedo Pulse 15 Gen 2, and during the first few months I had overheating while charging, keys that would get stuck in pressed mode (which happened even in the UEFI menu), and the occasional black screen. All of these issues went away over time and it's been running very smoothly for the last 18 months or so. Everything just works, and battery life is quite good. The feel of the keyboard unfortunately cannot be fixed, and the built-in microphone sounds terrible, but with all the other issues gone, and very little need for a built-in microphone, I'm more or less happy with it.
pjmlp 3y ago
The state of Linux on laptops, including from OEMs shipping devices with it, is the reason why around Windows 7, I ended up using VMWare Workstation instead, with exception of a netbook, now gone. WSL just made it easier not having to depend on VMware or Virtual Box. The other devices get bought with WebOS and Android, just work.
- dmm 3y ago
  > why around Windows 7, I ended up using VMWare Workstation instead, Linux has gotten a lot better and windows a lot worse in the fifteen years since 7 came out. I'm forced to use Windows 11 for work and I have many, many issues with it that just aren't present in Linux.
  - pjmlp 3y ago
    And many others keep being present in Linux when trying to use it on laptops, even laptops that are shipped with Linux pre-installed hardly support 100% of the hardware. Even ChromeOS doesn't fully support GNU/Linux when running Crostini, https://chromeos.dev/en/linux/linux-on-chromeos-faq https://chromeos.dev/en/linux/linux-on-chromeos-faq

by vilim 3y ago

gigatexal 3y ago

I’ve a decent all AMD 14 inch one for work from Tuxedo. The webcam and mic setup is horrible. But it’s light and capable. Still I’ll likely get a MacBook and run Asahi for my home laptop as the build quality is still the best in the industry.

organsnyder 3y ago
I have a Framework 13 personal laptop and a work-provided MacBook Pro. I'd put them at about the same level when it comes to build quality: the Framework doesn't feel quite as streamlined (it's still very sleek!), while the MacBook has developed a finicky USB-C port that can't be easily repaired. Both of those issues come down to the design tradeoffs the two companies have made. If you'd run Asahi anyways, seriously consider a Framework. You'll get much more for your money, and they have people on staff dedicated to providing a good Linux experience.
- malermeister 3y ago
  How's the battery life compare?
  - organsnyder 3y ago
    I haven't used it on battery much, but the Framework definitely seems adequate. I have the AMD version, which is apparently much better than Intel. It's not going to compete with the M1 in my MacBook, but it's enough that I don't have to think about it.
  - hellcow 3y ago
    Not GP, but I also have a Framework 13 AMD and a MacBook Pro M2 for work. The battery life of the Framework is worse, but I still easily get 9+ hours with it. To me that’s plenty, so battery isn’t even something I think about anymore.
    - user_7832 3y ago
      Could you share if you have the ryzen 5 or 7 variant, and what OS you're running? I get closer to 6 hours on my FW13 (R7, Windows 10 LTSC).
      - hellcow 3y ago
        I have the Ryzen 7 with NixOS unstable.

naruhodo 3y ago

Just to clarify: would you consider the unreliability to be solely the fault of the Tuxedo software? Or have you seen hardware issues?

me_jumper 3y ago

Had a Tuxedo a few years back. It would randomly get a black screen (backlight still on, just black pixels). Happens randomly and I've never seen anything in jurnalctl or similar logs. The case was slightly bent from factory (did wobble a bit when on a table) I sent it in and the "fixed" it (they didn't). I never was really happy with it and I was pretty expensive for what I could afford as a CS student (like 1100€).

diegoveralli 3y ago

My anecdote is a bit different, I got a Tuxedo Pulse 15 Gen 2, and during the first few months I had overheating while charging, keys that would get stuck in pressed mode (which happened even in the UEFI menu), and the occasional black screen. All of these issues went away over time and it's been running very smoothly for the last 18 months or so. Everything just works, and battery life is quite good. The feel of the keyboard unfortunately cannot be fixed, and the built-in microphone sounds terrible, but with all the other issues gone, and very little need for a built-in microphone, I'm more or less happy with it.

pjmlp 3y ago

The state of Linux on laptops, including from OEMs shipping devices with it, is the reason why around Windows 7, I ended up using VMWare Workstation instead, with exception of a netbook, now gone. WSL just made it easier not having to depend on VMware or Virtual Box. The other devices get bought with WebOS and Android, just work.

dmm 3y ago
> why around Windows 7, I ended up using VMWare Workstation instead, Linux has gotten a lot better and windows a lot worse in the fifteen years since 7 came out. I'm forced to use Windows 11 for work and I have many, many issues with it that just aren't present in Linux.
- pjmlp 3y ago
  And many others keep being present in Linux when trying to use it on laptops, even laptops that are shipped with Linux pre-installed hardly support 100% of the hardware. Even ChromeOS doesn't fully support GNU/Linux when running Crostini, https://chromeos.dev/en/linux/linux-on-chromeos-faq https://chromeos.dev/en/linux/linux-on-chromeos-faq