> Are you going to sue them for breaking your TV? Assuming that's what's going on and they've pushed an update that cripples the function of customer devices -

> Are you going to sue them for breaking your TV? Assuming that's what's going on and they've pushed an update that cripples the function of customer devices - rather than simply removing something server-side. My point in the above comment is that this is not a civil matter but a criminal transgression. Sabotaging the functionality of someones property, either punitively or as (ransom) leverage, invokes computer misuse. Regardless any contractual 'excuses' the company offers, that's how this needs to be prosecuted, and indeed framed in the press.