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This suggests that an analyst at HP has omitted the "brand damage" column from their spreadsheet.
by simpaticoder 3y ago
This suggests that an analyst at HP has omitted the "brand damage" column from their spreadsheet.
- LaundroMat 3y agoTo paraphrase McNamara: "I can't measure brand damage, so it doesn't count."
- bryanlarsen 3y agoThe strategy of screwing existing customers at the risk of brand damage has worked very well for many companies. Oracle is a shining example.
- DaiPlusPlus 3y agoOh, they have. And they know exactly what level of dickishness optimises revenue from the rubes, sorry, valued customers, without going too far - the “self-limiting-limit”, if you will. HP’s reputation for consumer-grade peripherals is already low enough as it is, HP is not afraid of losing “informed-enthusiast” customers - they’ve already done that. We are not HP’s desired customer base; they don’t want our patronage.