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In software industry we have the same: people who buy software and people who use that software are not the same group. People who use software are not consulte
by betaby 3y ago
In software industry we have the same: people who buy software and people who use that software are not the same group. People who use software are not consulted most of the time.
- knallfrosch 3y agoWe've got a 15 year old software on our hand. You think they ever brought on a UX person to talk to a customer? Any software developer (we're currently a team of 5) ever met any customer (5,000) using the software? No. It'd be so easy for the whole team to meet customers. But management 3 levels up decides on colors and wordings.
- deleted 3y ago[deleted]