I guess the question for Boeing is simple: is it better to be incompetent or negligent? Boeing might believe that they have hit rock bottom...or their PR firm

I guess the question for Boeing is simple: is it better to be incompetent or negligent? Boeing might believe that they have hit rock bottom...or their PR firm might believe that. There are miles more to go before they hit bottom. I mean, if they can't produce complete records for any airplanes what happens? And really, who are they protecting at this point? Their insurance won't cover negligence...but their customers won't accept incompetence.