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Interesting you bring this up. We saw something similar happen at another FAANG where the fake review detection mechanisms that had worked so well were suddenly
by licheness 3y ago
Interesting you bring this up. We saw something similar happen at another FAANG where the fake review detection mechanisms that had worked so well were suddenly removed from the codebase, among other quality control safeguards.
- xyzzy123 3y agoSafeguards can hard to fight for when they make key numbers go down but improve something else that doesn't (immediately) show up in metrics.
- licheness 3y agoAgreed, metrics such as customer satisfaction, customer retention, and brand trust.
- plumeria 3y agoI wonder if Google does something to detect fake Android reviews or coordinated review bombing? It seems to me, at least anecdotally, that they don't have effective mechanisms for this.