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"robust" also means robust communication about ongoing behaviour - scheduled maintenance, impact of external issues on Cloudflare and/or their customers where k
by fch42 3y ago
"robust" also means robust communication about ongoing behaviour - scheduled maintenance, impact of external issues on Cloudflare and/or their customers where known, state and progress of break/fix work.
While it is nice to propose "failure-free" systems in principle it's also utterly unrealistic, Titanic clues for that in the historical record.
Cloudflare runs a public bug bounty program for over a decade, you know ? If you found a way to impact their network large scale they would like to hear from you, https://www.cloudflare.com/en-gb/disclosure/ https://www.cloudflare.com/en-gb/disclosure/ - they will respond to you.
(ex-cloudflarian, and while I would agree that their marketing contains as much hot air as anyone's, I'd assert their network and infrastructure is built&run by people who really understand, and who really want to help build a better internet. They will engage with you)