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My first job in tech was as a support rep for an ISP (a massive phone company that has been since consumed by an even larger phone company) I must have answere
by sircastor 3y ago
My first job in tech was as a support rep for an ISP (a massive phone company that has been since consumed by an even larger phone company)
I must have answered thousands of phone calls, but one that sticks out in my memory was a guy who had selected Mac support not because he had a Mac, but because he was running OS/2 Warp and he didn't want to deal with a Windows support person - who might try to help him fix Windows instead of just giving him the information he needed (whatever ISP specifics). I'm pretty sure he related that information a couple of times, which made me feel that aside from wanting the specific info, he also just wanted to tell someone that he was running OS/2 Warp. Or maybe have someone to appreciate how hard it was to be an outlier.
Those of us running non-MS Operating systems were of a type - thrown together because of our non-conformance. I shared a bit of camaraderie with my girlfriend's dad once because he was so excited about his Amiga.
- flemhans 3y agoWhenever someone with outlier software comes to us for help, I take great care to download and install it, make screenshots etc, just to pretend it's a normal occurrence.
- bombcar 3y agoReminds me somewhat of the tricks you'd use to get Linux support up and running; claiming it was NT, claiming it was Solaris. Fun times, when all you wanted was the PPP settings.