2 ms·

I will tell you that unless something is on fire in my rack, no one from Level3 will even touch anything - and even then they would hit the fire suppression but

I will tell you that unless something is on fire in my rack, no one from Level3 will even touch anything - and even then they would hit the fire suppression button and leave the room. They do not touch anything in a customer rack. (I have two racks in a local facility owned by Level3). The contract I signed, had a clause that said if they had to move me somewhere else, they would pay all costs of doing so. I don't know how standard a clause this is.

corin_ 14y ago
OK I simplified a little, but if there was ever any reason to move a rack and it could be done with zero downtime, the arguments against it are never going to be "but that's my space I rented". I rent a furnished appartment, and while the company that owns it would never touch it without my permission, the contract is very specific about it being this building, they would never say "mind moving next door?" whereas with a rack in a data centre, not only does the contract not specify exactly where the rack is placed, it makes very little difference about it's exact location.