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> It's almost never actually an outage impacting all of FAANG at once. Exactly. If you click through down detector when things are _up_ you'll see people still

> It's almost never actually an outage impacting all of FAANG at once. Exactly. If you click through down detector when things are _up_ you'll see people still complaining that $site is down. Could be a local power outage or even a flaky connection in their own home. Down Detector is one of many signal sources and should have a "credibly" score associated with it that's proportional to the number of people complaining that something's down.

whatwhaaaaat 3y ago
[flagged]
- ceejayoz 3y ago
  > do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Yes, absolutely. 100%. > Even if there were doesn’t the outage graph give you exactly the information your asking be curated? https://downdetector.com/status/aws-amazon-web-services/ https://downdetector.com/status/aws-amazon-web-services/ Was there an AWS outage this morning? The graph sure looks like it, but there wasn't.
- samtheprogram 3y ago
  > do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Have you never seen The Website Is Down? https://www.youtube.com/watch?v=uRGljemfwUE https://www.youtube.com/watch?v=uRGljemfwUE The answer is: way more people than a software developer might think. Ask anyone in IT, or go to anywhere bugs are reported and read a handful.
  - whatwhaaaaat 3y ago
    yeah that’s my point. No one who arranges icons by penis is taking time to go file a report on down detector.
    - samtheprogram 3y ago
      Ahh, I see. In that case, most of DownDetectors data are from Twitter and other sources, not first party reporting, although even in the case of first party data, it is also sourced via "visits to DownDetector" which can be from a simple Google search for "is Instagram down?" If DownDetector relied primarily on direct reporting, they'd be the last to know.
- callalex 3y ago
  I can guarantee you with 100% confidence from experience that the call centers for AT&T, T-Mobile, Comcast, etc. are all blowing up right now because of users who assume that if the Instagram app isn’t loading it means the “wifi” is broken. Also keep in mind “wifi” doesn’t mean 802.11, it means “anything related to the internet” up to and including 4g/5g and Ethernet.
  - whatwhaaaaat 3y ago
    Ok great. How does that equate to having down detector filter reports?
    - callalex 3y ago
      The important step is to filter downdetector from your consciousness. It only exists as rage/cable news bait and nothing more. It is not a useful tool, it’s just a clever way to serve AdWords iFrames.
  - KMnO4 3y ago
    Heh, as soon as I saw Instagram failing to load, I immediately assumed it was Roger’s fault. They just suck when it comes to reliability and Instagram has a much better track record.
    - lobocinza 3y ago
      Opened devconsole, saw it was a server error then went to HN for confirmation.
- bitfilped 3y ago
  Yes, https://www.nngroup.com/articles/computer-skill-levels/ https://www.nngroup.com/articles/computer-skill-levels/
- qeternity 3y ago
  > do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Absolutely without a doubt. 99.9% of people don’t know what single sign on means or how it works. Sometimes I wonder what world HN lives in.
  - GabrielTFS 3y ago
    A world where people on HN are statistically extremely likely to be at least in the top 5% of the population in terms of skill at using a computer. See also https://xkcd.com/2501/ https://xkcd.com/2501/
- Libcat99 3y ago
  We get calls at work when people can't reach our services while their power is out, so yes, I do.

whatwhaaaaat 3y ago

[flagged]

ceejayoz 3y ago
> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Yes, absolutely. 100%. > Even if there were doesn’t the outage graph give you exactly the information your asking be curated? https://downdetector.com/status/aws-amazon-web-services/ https://downdetector.com/status/aws-amazon-web-services/ Was there an AWS outage this morning? The graph sure looks like it, but there wasn't.
samtheprogram 3y ago
> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Have you never seen The Website Is Down? https://www.youtube.com/watch?v=uRGljemfwUE https://www.youtube.com/watch?v=uRGljemfwUE The answer is: way more people than a software developer might think. Ask anyone in IT, or go to anywhere bugs are reported and read a handful.
- whatwhaaaaat 3y ago
  yeah that’s my point. No one who arranges icons by penis is taking time to go file a report on down detector.
  - samtheprogram 3y ago
    Ahh, I see. In that case, most of DownDetectors data are from Twitter and other sources, not first party reporting, although even in the case of first party data, it is also sourced via "visits to DownDetector" which can be from a simple Google search for "is Instagram down?" If DownDetector relied primarily on direct reporting, they'd be the last to know.
callalex 3y ago
I can guarantee you with 100% confidence from experience that the call centers for AT&T, T-Mobile, Comcast, etc. are all blowing up right now because of users who assume that if the Instagram app isn’t loading it means the “wifi” is broken. Also keep in mind “wifi” doesn’t mean 802.11, it means “anything related to the internet” up to and including 4g/5g and Ethernet.
- whatwhaaaaat 3y ago
  Ok great. How does that equate to having down detector filter reports?
  - callalex 3y ago
    The important step is to filter downdetector from your consciousness. It only exists as rage/cable news bait and nothing more. It is not a useful tool, it’s just a clever way to serve AdWords iFrames.
- KMnO4 3y ago
  Heh, as soon as I saw Instagram failing to load, I immediately assumed it was Roger’s fault. They just suck when it comes to reliability and Instagram has a much better track record.
  - lobocinza 3y ago
    Opened devconsole, saw it was a server error then went to HN for confirmation.
bitfilped 3y ago
Yes, https://www.nngroup.com/articles/computer-skill-levels/ https://www.nngroup.com/articles/computer-skill-levels/
qeternity 3y ago
> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector? Absolutely without a doubt. 99.9% of people don’t know what single sign on means or how it works. Sometimes I wonder what world HN lives in.
- GabrielTFS 3y ago
  A world where people on HN are statistically extremely likely to be at least in the top 5% of the population in terms of skill at using a computer. See also https://xkcd.com/2501/ https://xkcd.com/2501/
Libcat99 3y ago
We get calls at work when people can't reach our services while their power is out, so yes, I do.