What I can't understand is why, when so much money is spent on the design of new car models, such bad decisions were ever made in the first place. Did not one

What I can't understand is why, when so much money is spent on the design of new car models, such bad decisions were ever made in the first place. Did not one person say- "you know this is a really bad idea?" 'Touch screen' in this context an oxymoron - as it can't be operated solely by touch - you need to be looking at it.