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I had the same initial reaction as you, but steel-manning I think it makes sense that they wrote it awkwardly. I still think they're being overly dismissive an
by freedomben 3y ago
I had the same initial reaction as you, but steel-manning I think it makes sense that they wrote it awkwardly. I still think they're being overly dismissive and reactionary, but given this affects their income they are probably a little justified in receiving this bot-driven algorithmic bad news poorly.
I'm guessing they mean something like, "let's look at the case with everything in the book on it and see if it's valid. It's not valid, therefore this is capricious and arbitrary". For that to work, I'm also assuming that they aren't software engineers and don't understand how ML and Google work. They might even be thinking that there is a human reviewing their site and giving that determination. If you think that it was a human, I could definitely see where you'd find it capricious and arbitrary.
But on that note actually I just touched one of my own nerves. Maybe we should be holding them to the "human" standard. I am abolutely sick of living in the algorithmic world where some algorithm makes a decision about me and I'm stuck with the fallout of that decision with no recourse. I think we need to start considering bot activity from a company as the same level of liability as a human.
- the_snooze 3y ago>But on that note actually I just touched one of my own nerves. Maybe we should be holding them to the "human" standard. I am abolutely sick of living in the algorithmic world where some algorithm makes a decision about me and I'm stuck with the fallout of that decision with no recourse. I think we need to start considering bot activity from a company as the same level of liability as a human. I sometimes take on a very uncharitable view of Big Tech and its focus on scale: they want all the power and profit of technological force-multipliers, without extending any responsibility and humanity for what it brings. I don't think it's unreasonable at all to expect well-resourced organizations like Google to invest in mitigating the externalities and edge cases their scale naturally imposes on the world. The alternative is basically letting a sociopathic toddler run wild with a flamethrower.
- rokkitmensch 3y ago> I'm also assuming that they aren't software engineers and don't understand how ML and Google work NC has superior tech journalism to most dedicated "tech journalism" outlets. Yves et al have been sounding the alarm on algorithmic rulemaking sans human intervention for some time.
- freedomben 3y agoThank you, I stand corrected