Employees go to local repair store and charge the expense to the employer. Laptop arrive straight from China from Apple. If the delivery doesn't make sense the

Employees go to local repair store and charge the expense to the employer. Laptop arrive straight from China from Apple. If the delivery doesn't make sense they don't even ask to return computers, they just do a call where they superficially check you deleted company stuff. IT just solves dumb problems on slack "I can't download acrobat reader" and owns the admin roles on all the saas we use.