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> Have you ever tried to trade in an Apple product? They ask you to enter the serial number and then bizarrely ask you to indentify to device. Yes, Apple chang

> Have you ever tried to trade in an Apple product? They ask you to enter the serial number and then bizarrely ask you to indentify to device. Yes, Apple changed to a randomized serial number format in 2021. https://www.macrumors.com/2021/04/14/apple-preapres-for-randomized-serial-numbers/ https://www.macrumors.com/2021/04/14/apple-preapres-for-rand... So, if you have a device made after that transition and Apple doesn't already know the details (e.g. because you didn't buy it direct), they'll also need to know how much RAM and SSD space it has.

AnthonyMouse 3y ago
But they manufactured it. They couldn't keep a database mapping serial numbers to specs?
- CharlesW 3y ago
  That's a great point. My guess is that Apple doesn't share that data with their trade-in partners, which would include the web-based trade-in estimator. I don't recall having to share this when I brought stuff into an Apple Store for an in-person trade-in.